The Crucial Conversations Video Series – Part 7
Empathy is a Powerful

This series is an overview of the excellent tools and strategies in the best-selling book, Crucial Conversations. We highly recommend that you purchase a copy. It will help you communicate more openly and honestly in all areas of your life.

Sometimes the paradigm we are used to puts us in a box. The problem is the best solution often lies outside that box. When we think of conflict, we think of the other person as an opponent. The victor is the last one left standing. That thinking didn’t work for me and it won’t work for you either.

Empathy is the ability (and willingness) to put yourself in the other person’s shoes. Here are some powerful questions that will help you be more empathetic in this situation:

-What might they be thinking about this situation?
-What are their needs and fears?
-What solution do you think they would suggest?

We can help you re-frame your “opponent” as a partner. It’s what we do best at Good Family Matters.