This series is an overview of the excellent tools and strategies in the best-selling book, Crucial Conversations. We highly recommend that you purchase a copy. It will help you communicate more openly and honestly in all areas of your life.
Part 4 focuses on the assumptions you make when you are entering into a crucial conversation. What assumptions are you making about this person’s intentions?
This is can be very challenging when emotions are charged, the stakes are high and options differ. When you feel hurt and marginalized, you assume the other person is doing this intentionally. Remember, impact does not always equal intent. It’s often the stories we tell ourselves and our own self-judgment that cause us to misinterpret another’s intent.
We will help you.